American Express Company
American Express Company, together with its subsidiaries, operates as integrated payments company in the United States, Europe, the Middle East and Africa, the Asia Pacific, Australia, New Zealand, Latin America, Canada, the Caribbean, and Internationally. It operates through four segments: U.S. Consumer Services, Commercial Services, International Card Services, and Global Merchant and Network Services. The company's products and services include credit card, charge card, banking, and other payment and financing products; network services; expense management products and services; and travel and lifestyle services. It also provides merchant acquisition and processing, servicing and settlement, point-of-sale marketing, and information products and services for merchants; and fraud prevention services, as well as the design and operation of customer loyalty programs. In addition, the company operates lounges at airports under Centurion Lounge brand name. It sells its products and services to consumers, small businesses, mid-sized companies, and large corporations through mobile and online applications, affiliate marketing, customer referral programs, third-party service providers and business partners, direct mail, telephone, in-house sales teams, and direct response advertising. American Express Company was founded in 1850 and is headquartered in New York, New York.
Layoff timeline
2 EVENTSAmerican Express Company has announced the closure of its Amex Israel operations, resulting in the layoff of its entire workforce of approximately 100 employees. This decision reflects the company's strategic shift and restructuring efforts. The layoffs are effective immediately, marking a significant operational change for American Express in the region. The closure of Amex Israel is part of a broader trend of companies reevaluating their international operations in response to changing market conditions. The affected employees will be provided with support during this transition.
American Express announced plans to cut about 5% of its 77,000 global workforce — roughly 3,850 positions — as part of an AI-driven restructuring that also prompted a $336 million charge. CFO Christophe Le Caillec said the cuts aim to reduce layers and prepare the company to automate processes optimally. The company exceeded Q3 profit estimates but acknowledged slower underlying pretax profit growth, and the restructuring influenced its profit forecast and one-time charges. The move is part of broader industry cost-cutting among lenders, with Amex framing the reductions as necessary ahead of automation work.
Stories from here
No one has shared a story from American Express Company yet. Went through a layoff here? Your experience helps others feel less alone.
Share your story →Get alerts for American Express Company
We'll email you the moment a new layoff is reported here.