Five9, Inc.
Five9, Inc. provides cloud contact center software that enables customer service and sales organizations to manage omnichannel interactions. The platform offers AI, analytics, workforce engagement and integrations with CRM systems to improve agent efficiency and customer experience.
Layoff timeline
2 EVENTSFive9, Inc. announced a planned workforce reduction representing seven percent of its staff, described as approximately 180 employees, in an SEC filing as part of a broader plan to drive balanced, profitable growth and increase shareholder value. The company said it expects to "substantially complete" actions from the plan, including the job cuts, by the end of 2024 and notified impacted employees on August 20, 2024. CEO Mike Burkland said the company will support affected staff with severance and job transition assistance and framed the restructuring as aligned with continued double-digit revenue growth. The filing positions the reductions as part of a restructuring to improve long-term outlook and shareholder returns.
Stories from here
No one has shared a story from Five9 yet. Went through a layoff here? Your experience helps others feel less alone.
Share your story →Get alerts for Five9
We'll email you the moment a new layoff is reported here.