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ServiceNow, Inc.

NOWTechnology· Santa Clara, CA, United States
LAYOFFS TRACKED
5
LAST EVENT
Jun 12, 2026
MARKET CAP
$225.14B
EMPLOYEES
22,668

ServiceNow, Inc. provides end to-end intelligent workflow automation platform solutions for digital businesses in the North America, Europe, the Middle East and Africa, Asia Pacific, and internationally. The company operates the Now platform for end-to-end digital transformation, artificial intelligence, machine learning, robotic process automation, process mining, performance analytics, and collaboration and development tools. It also provides asset management, cloud observability, integrated risk management; information technology (IT) service management applications; IT service management product suite for enterprise's employees, customers, and partners; strategic portfolio management product suite; IT operations management product that connects a customer's physical and cloud-based IT infrastructure; IT asset management; and security operations that connects with internal and third party. In addition, the company offers integrated risk management product to manage risk and resilience; environmental, social and governance management product; human resources, legal, and workplace service delivery products; customer service management product; and field service management applications. Further, the company provides app engine product; automation engine; platform privacy and security product; and source-to-pay operations. It serves to government, financial services, healthcare, telecommunications, manufacturing, IT services, technology, oil and gas, education, and consumer products through service providers and resale partners. ServiceNow, Inc. has strategic collaboration with Amazon Web Services, Inc. to accelerate AI-driven business transformation. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. ServiceNow, Inc. was founded in 2004 and is headquartered in Santa Clara, California.

Layoff history

EVENTS PER QUARTER · HOVER FOR EMPLOYEE COUNTS

Q4 '23: 2 eventsQ1 '24: 0 eventsQ2 '24: 0 eventsQ3 '24: 0 eventsQ4 '24: 0 eventsQ1 '25: 0 eventsQ2 '25: 0 eventsQ3 '25: 0 eventsQ4 '25: 0 eventsQ1 '26: 0 eventsQ2 '26: 1 eventsQ3 '26: 0 events
Q4 '23Q1 '24Q1 '25Q1 '26Q3 '26

Layoff timeline

5 EVENTS
Aug 17, 2026WARN notice
Aug 17, 2026WARN notice
Jun 12, 2026News

ServiceNow, Inc. has announced the layoff of approximately 300 employees as part of its efforts to enhance operational efficiencies through artificial intelligence. The decision reflects the company's strategic shift towards leveraging AI technologies to streamline processes and reduce costs. This move comes amid broader trends in the tech industry where companies are increasingly adopting AI solutions to improve productivity. The layoffs are part of a larger restructuring initiative aimed at aligning the workforce with the company's evolving business model.

Oct 1, 2023News

ServiceNow, Inc. recently laid off 63 employees at its San Diego office, contradicting earlier statements from CEO Bill McDermott, who had assured that there would be no layoffs. This decision has raised concerns among employees about job security and the company's direction. The layoffs occurred despite the company's previous reassurances, highlighting a potential shift in strategy or response to market conditions. The specific reasons for the layoffs were not detailed, but they come amid broader discussions about workforce adjustments in the tech industry.

Oct 1, 2023News

ServiceNow, Inc. has announced layoffs affecting approximately 100 employees as part of a restructuring of its RiseUp workforce training programme. The cuts are aimed at streamlining operations and improving efficiency within the program. The layoffs took place in San Diego, California, where the RiseUp initiative was primarily based. This decision reflects the company's ongoing efforts to adapt to changing market conditions and optimize its workforce. The restructuring is part of a broader strategy to enhance ServiceNow's service offerings and maintain competitiveness in the tech industry.

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