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REPORTED · NEWSPublished Jun 26, 2026

JP Morgan Chase Bank Lays Off 244 Employees in Texas Due to Call Centre Closure

EMPLOYEES AFFECTED
244
EFFECTIVE DATE
Oct 1, 2023
244 OF 316,043 EMPLOYEES

What we know

Location: Plano, Texas.

Department affected: Call Centre.

Based on news reporting.

Summary

JP Morgan Chase Bank has laid off 244 employees at its call centre in Plano, Texas, as part of a closure of the facility. This decision reflects the bank's ongoing adjustments to its operations and workforce. The layoffs have already taken place, impacting the employees who worked at the call centre. The closure is part of a broader trend in the banking industry as companies streamline operations and reduce costs. The bank has not specified any plans for future layoffs but continues to evaluate its workforce needs.

JPMorgan Chase & Co. cut 244 jobs affecting its Call Centre team as of October 1, 2023.

That is roughly 0.1% of the 316,043 people JPMorgan Chase & Co. employs.

LayoffTalk has tracked 55 layoff events at JPMorgan Chase & Co. since October 2023, affecting a combined 11,121 employees.

Comments (1)

Anonymous by default. Be kind — people reading this may be going through it right now.

LTLayoffTalk StaffStaff21 hours ago

JPMorgan Chase & Co. cut 244 jobs on October 1, 2023. Were you affected, or do you know people who were? How was it handled — severance, notice, which teams? You can post anonymously below.

SOURCE
News reporting
View original source ↗
J
JPMorgan Chase & Co.JPM
Financial Services · 316,043 employees
55
EVENTS TRACKED
19K
AFFECTED SINCE 2023
View company profile+ Get alerts for JPMorgan Chase & Co.

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CREATED JUN 26, 2026LAST UPDATED JUL 3, 2026