LIVE · UPDATED DAILY
REPORTED · NEWSPublished Jun 25, 2026

JPMorgan Chase Closes Plano Call Centre, Laying Off 244 Employees

EMPLOYEES AFFECTED
244
EFFECTIVE DATE
Oct 1, 2023
244 OF 316,043 EMPLOYEES

What we know

Location: Plano, Texas.

Department affected: Call Centre.

Based on news reporting.

Summary

JPMorgan Chase has announced the closure of its call centre in Plano, Texas, resulting in the layoff of 244 employees. This decision is part of the company's broader strategy to streamline operations and reduce costs. The layoffs are effective immediately as the facility ceases operations. The closure reflects ongoing adjustments within the company to adapt to changing market conditions and operational efficiencies. Employees affected by this decision have been notified and will be provided with support during the transition.

JPMorgan Chase & Co. cut 244 jobs affecting its Call Centre team as of October 1, 2023.

That is roughly 0.1% of the 316,043 people JPMorgan Chase & Co. employs.

LayoffTalk has tracked 55 layoff events at JPMorgan Chase & Co. since October 2023, affecting a combined 11,121 employees.

Comments (1)

Anonymous by default. Be kind — people reading this may be going through it right now.

LTLayoffTalk StaffStaff21 hours ago

JPMorgan Chase & Co. cut 244 jobs on October 1, 2023. If you were part of this round, what was your experience? Others going through it are reading. You can post anonymously below.

SOURCE
News reporting
View original source ↗
J
JPMorgan Chase & Co.JPM
Financial Services · 316,043 employees
55
EVENTS TRACKED
19K
AFFECTED SINCE 2023
View company profile+ Get alerts for JPMorgan Chase & Co.

Affected by this?

Share your story anonymously — it helps others reading this feel less alone.

Share your story →
CREATED JUN 25, 2026LAST UPDATED JUL 3, 2026