HubSpot Cuts 660 Jobs in Information Technology Shake-Up

HubSpot and ServiceNow Report Information Technology Layoffs (Oct. 15–16, 2026)

HubSpot disclosed a workforce reduction affecting 660 employees as part of a corporate reorganization emphasizing AI initiatives and cost-base stabilization, according to reports by CBS News, CTech and CMSWire. The disclosures say management is prioritizing AI agents, multi-hub adoption and larger customers while implementing pricing changes; the companies reported the cuts alongside weaker guidance and noted the planned resignation of Chief Legal Officer Erika Fisher. No specific layoff dates, department breakdowns or affected locations beyond Cambridge were provided in those reports.

Two separate WARN filings also recorded small workforce reductions at ServiceNow, Inc.. Per a WARN filing with state regulators, one filing listed 2 employees affected and another listed 18 employees affected, both with an effective date of 2026-12-14.

Reported layoffs

• HubSpot — 660 employees: Reported by CBS News, CTech and CMSWire; company statements tie the reduction to an AI-led reorganization and efforts to stabilize the cost base. Location noted as Cambridge, Massachusetts; no specific layoff date or departmental detail was provided in the sources.

• ServiceNow, Inc. — 2 employees: Disclosed in a WARN filing with state regulators with an effective date of 2026-12-14.

• ServiceNow, Inc. — 18 employees: Disclosed in a separate WARN filing with state regulators with an effective date of 2026-12-14.

These entries reflect the Information Technology layoffs reported for the October 15–16, 2026 window and incorporate public announcements and WARN notices cited above.

In summary, the verified records show HubSpot reporting a large-scale workforce reduction of 660 roles tied to an AI-focused reorganization, and two WARN notices from ServiceNow, Inc. covering 2 and 18 employees respectively, each with a December 14, 2026 effective date.